Customer Experience Coordinator
6 days ago
**Shift Leader Job Description**
Job Title: Shift Leader
Location: Various Tesco Stores
Salary: £14.28-£15.41 per hour
Hours: Minimum 16 guaranteed hours per week
About the Role:
We are seeking an experienced Shift Leader to join our team at Tesco. As a Shift Leader, you will be responsible for managing the daily operations of our store, ensuring that everything runs smoothly and efficiently. You will work closely with colleagues and managers to identify areas for improvement and implement changes to enhance the customer experience.
The ideal candidate will have previous experience in a retail environment, excellent communication skills, and the ability to work well under pressure. They will also be passionate about delivering excellent customer service and committed to achieving sales targets.
Key Responsibilities:
- Manage the shop floor and ensure that all tasks are completed to a high standard.
- Coordinate the team to deliver excellent customer service and achieve sales targets.
- Maintain high standards of store appearance and cleanliness.
- Monitor stock levels and manage inventory effectively.
- Identify opportunities for cost savings and implement changes to improve efficiency.
Requirements:
- Previous experience in a retail environment.
- Excellent communication and teamwork skills.
- Ability to work well under pressure.
- Possession of a valid driving license (not essential).
What We Offer:
- A competitive salary of £14.28-£15.41 per hour, depending on location and skills.
- A minimum of 16 guaranteed hours per week, with opportunities to work more if desired.
- Ongoing training and development to help you grow in your role.
- A fun and supportive work environment with a passionate team.
We offer a range of benefits to support your health and wellbeing, including access to discounts and rewards, employee assistance programmes, and much more.
About Us:
Tesco is one of the UK's leading retailers, with over 500 stores across the country. We pride ourselves on providing excellent customer service and delivering value to our customers every day.
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