Optical Support Specialist
10 hours ago
Duncan & Todd Group is a leading optical and hearing care provider in Scotland, with over 50 years of experience.
We are seeking an Optical Assistant to join our team at the Duncan & Todd Opticians & Hearing Care practice in Stirling on a part-time basis, working two days per week. The ideal candidate will have excellent communication skills and be able to handle patient queries effectively.
The estimated salary for this position is £20,000 - £25,000 per annum, depending on experience and qualifications.
Key Responsibilities- Handling patient inquiries via telephone or in-person
- Processing deliveries and collections of stock
- Administration and maintenance of patient records, databases, and NHS paperwork
- Performing general housekeeping duties to ensure the practice remains clean, tidy, and presentable
- Assisting with other tasks as required
- 29 days annual leave (full-time equivalent), including public holidays
- Staff discount: 2 x 100% off vouchers for spectacles, sunglasses, or annual contact lens supply, plus discounts for family and friends
- High Street Vouchers: discounts for high street shops, supermarkets, restaurants, and cinemas through our partner platform
- Employee Assistance Programme
- Career progression opportunities and further training
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