Business Travel Consultant
2 weeks ago
Hampshire - Hybrid Role
Rockpool Recruitment LTD is seeking a highly skilled Senior Business Travel Consultant to join their team. As a Business Travel Consultant, you will play a vital role in delivering exceptional service to clients across the UK.
Key Responsibilities:- Provide personalized travel services to Business Travel Clients, meeting their unique needs and preferences.
- Assist in implementing new business ventures to expand the client base and drive revenue growth.
- Mentor and support team members, fostering professional development and growth.
- Adhere to Service Level Agreements, delivering high-quality service consistently and efficiently.
- Quote and process air fares across various markets, offering well-defined choices to clients.
- Coordinate ancillary services like hotel bookings and car hire to enhance travel experiences.
- Handle ticket reissues and refunds confidently, training others as needed.
- Manage client profiles accurately in our systems.
- Clear back-office queues promptly and assist with other tasks as required.
- Invoice hotel, car, and ancillary billbacks accurately and efficiently.
- Proven experience as a Business Travel Consultant with a strong track record of delivering exceptional service.
- 100% Proficiency in Sabre.
- Excellent communication and customer service skills.
- Ability to work independently and in a team.
- Strong organisational skills and attention to detail.
- Familiarity with travel industry regulations and trends.
This is a hybrid role with a requirement to be in the office in Hampshire at least once a week. Salary package £28k - £32k plus bonus c£3500 pa. Opportunities for professional growth, comprehensive training, and 25 days holiday.
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