Business Travel Consultant

3 months ago


Hampshire, United Kingdom Rockpool Recruitment LTD Full time

Senior Business Travel Consultant

Hampshire - Once a Week

Join our client's team who provide Business Travel solutions to companies across the UK. They are dedicated to delivering exceptional service to their customers and are looking for a new team member to join them right away.

Senior Business Travel Consultant - What Will I be Doing?

As a Business Travel Consultant, you'll play a vital role in the team. You'll have the opportunity to work independently while collaborating closely with colleagues to ensure client satisfaction.

You will :

  • Provide a personalised travel services to Business Travel Clients, meeting their unique needs.
  • Assist in implementing new business ventures to expand our client base.
  • Mentor and support team members, fostering professional development.
  • Adhere to Service Level Agreements, delivering high-quality service consistently.
  • Quote and process air fares across various markets, offering well-defined choices to clients.
  • Coordinate ancillary services like hotel bookings and car hire to enhance travel experiences.
  • Handle ticket reissues and refunds confidently, training others as needed.
  • Manage client profiles accurately in our systems.
  • Clear back-office queues promptly and assist with other tasks as required.
  • Invoice hotel, car, and ancillary billbacks accurately and efficiently.

Senior Business Travel Consultant - What experience do I need ?

  • It is essential that you have proven experience as a Business Travel Consultant
  • 100% Proficiency in Sabre
  • Excellent communication and customer service skills.
  • Ability to work independently and in a team.
  • Strong organisational skills and attention to detail.
  • Familiarity with travel industry regulations and trends.

Senior Business Travel Consultant - What else do I need to know?

This is a hybrid role with a requirement to be in the office in Hampshire at least once a week. Salary package £28k - £32k plus bonus c£3500 pa

The hours are Monday to Friday 9 - 5.30. They would consider applications for 4.5 days a week - one day a week off every other week.

Opportunities for professional growth. Comprehensive training. 25 days holiday



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