Senior Implementation Consultant

1 day ago

London, Greater London, United Kingdom Gravitas Recruitment Group (Global) Ltd Full time
About the Role

We are seeking an experienced Implementation Consultant to join our team at Gravitas Recruitment Group (Global) Ltd. As an Implementation Consultant, you will be responsible for providing hands-on end-to-end implementation across various projects, delivering a compelling customer experience by achieving consulting implementation excellence.

Key Responsibilities:

  • Analyse customer requirements and manage customer expectations.
  • Maintain up-to-date knowledge about current trends and new technologies, driving innovation and developing ideas for discussion and implementation.
  • Establish and maintain senior-level engagement with key customer stakeholders to identify opportunities for additional consulting services with existing customers.
  • Collaborate with the New Projects team to provide input into the configuration and management of product and solution implementations.
  • Contribute to revenue generation through utilisation and identification of further product and service opportunities.
  • Proactively communicate any issues that may/will impact delivery on customer expectations.

Requirements:

  • Strong understanding of the student lifecycle and experience delivering end-to-end implementation projects to Universities in the UK.
  • Expertise with HESA Data Futures reporting requirements OR Student finance(SLC) OR Academic progression.
  • Excellent communication and stakeholder management skills.
  • Customer-centric, you're a customer advocate and know what it takes to deliver a compelling customer experience.

What We Offer:

  • Annual leave allowance + Pension + one-week additional leave via purchase + Free Gym.
  • Opportunities for professional development and career growth.

How to Apply:

Please reach out to Yaf at Gravitas Recruitment Group (Global) Ltd to discuss this opportunity further.

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