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Senior Implementation Consultant

2 months ago


London, Greater London, United Kingdom Clarivate Full time
About the Role

We are seeking a highly skilled Senior Implementation Consultant to join our Intellectual Property Lifecycle Management Professional Services team at Clarivate. As a key member of our team, you will be responsible for ensuring the successful delivery of our IPLM software to our clients, relying on best practices and adhering to defined implementation methodologies.

Key Responsibilities
  • Assume ownership of implementation projects from initiation to close and be accountable for ensuring the ultimate success of the project.
  • Manage and balance business stakeholders' and client expectations regarding schedule, cost, and scope and ensure project requirements are developed, clearly defined, and agreed upon.
  • Monitor project progress to ensure timely completion of project tasks and proactive management and escalations related to possible scope and budget issues.
  • Monitor and report on implementation project key success metrics.
  • Assist in the continuous improvement and documentation related to standard operating procedures and processes for Intellectual Property Group Professional Services team implementations.
  • Support the Sales enablement process by assisting during demos, meeting with prospects to review business requirements and the implementation methodology, scoping projects, and drafting Statements of Work and Service Orders.
About the Team

This role reports to the Manager, Service Implementation working as part of a team of 7 Inprotech Implementation Consultants based across the UK and Germany.

What We Offer

At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.