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Senior Implementation Consultant

1 month ago


London, Greater London, United Kingdom State Street Corporation Full time

About the Role

We are seeking a highly skilled and experienced Senior Implementation Consultant to join our Implementation Services Team. As a key member of our team, you will be responsible for leading and managing implementation projects for our clients, providing a single point of contact and ensuring that their needs are understood and documented.

Key Responsibilities

  • Lead or co-manage implementation projects for our clients
  • Provide on-going communication and evaluation of project status
  • Interpret workflow analysis documents and convert them into specifications for CR IMS configuration
  • Provide guidance to customers on best practice implementations and efficient workflow configuration
  • Undertake the daily execution of project plan steps
  • Ensure that a client's needs are understood and documented
  • Provide proactive leadership in a client's utilization of CRD products and services
  • Facilitate conference calls and meetings with other consultants and product experts
  • Communicate pertinent information on upgrades and major releases
  • Manage training and consulting resource requests
  • Monitor and assist with the issue escalation process
  • Respond to additional product requests
  • Manage the coordination of work undertaken by CRD's representatives in other locations
  • Maintain a general awareness of industry changes and trends

Requirements

  • Experience of managing large projects or multiple smaller projects
  • Extensive Front Office experience (order management, dealing with Fund Managers/Traders)
  • Applications experience with Charles River Trading System/Compliance Master or Equivalent (competitor)
  • Excellent market instrument knowledge - Fixed Income/derivatives etc.
  • Some technical knowledge, ideally SQL
  • Experience of doing a full life cycle implementation is essential
  • Experience dealing with users or clients from either a technical or business area
  • Comfortable making presentations covering business, technical or sales
  • Fluency in a second European Language is highly desirable
  • Third level qualification ideally a Technical Bachelors Degree

About State Street Corporation

State Street Corporation is one of the world's leading providers of financial services to institutional investors. We provide investment servicing, data and analytics, investment research and trading, and investment management to institutional clients. We are committed to inclusion, diversity, and social responsibility, and we strive to create a workplace that is inclusive and respectful of all employees.