Customer Relationship Director

4 days ago


Belfast, United Kingdom VANRATH Full time
Client Relationship and Growth Opportunity

VANRATH is a reputable recruitment agency in Northern Ireland, dedicated to delivering high-quality services to clients and candidates. We are seeking a seasoned Customer Account Manager to join our team.

This role involves managing multiple customer accounts, meeting with account contacts to maintain effective working relationships, and identifying potential new sales opportunities and solutions for existing customers. You will take ownership of existing accounts, onboard new partners/customers, and develop successful, long-term partnerships.

You will negotiate commercial and contractual terms for new and add-on product lines and ongoing accounts. You will also attend customer meetings, conferences, and exhibitions, which may involve some travel primarily within the UK to aid business and organizational development.

This role requires a minimum of 2-3 years' experience in a customer-facing, account management role, ideally from a technology, consulting, or insurance/financial/utilities product background. You must have experience of managing and maximizing the profitability of multiple B2B relationships.

VANRATH offers a competitive salary of £28,000 - £35,000 (depending on experience) + up to 15% bonus. Excellent benefits include salary review, performance bonuses, and development opportunities. Hybrid working options are available, with the majority of time spent in our modern Belfast office.

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