Night Manager

1 week ago


Ware, Hertfordshire, United Kingdom Marriott International Full time

At Marriott International, we are committed to delivering exceptional hospitality and service to our guests. As a Night Manager, you will play a critical role in ensuring the smooth operation of our hotel during the overnight shift.

Key Responsibilities:

• Monitor and ensure compliance with all hotel guidelines and policies.

• Direct and assist overnight staff to ensure the highest levels of hospitality and service are provided.

• Represent property management in resolving any guest or property-related situation.

Requirements:

• Previous front office experience is essential.

• Strong communication skills, including verbal, listening, and writing.

• Ability to influence others positively and adapt to changing situations.

• Attention to detail and IT skills.

Education:

• High school diploma or GED; 5 years' experience in guest services, front desk, housekeeping, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years' experience in guest services, front desk, housekeeping, or related professional area.

Management Competencies:

• Adaptability

• Communication

• Problem Solving and Decision Making

• Professional Demeanor

• Building and Contributing to Teams

• Driving for Results

• Planning and Organizing

Security:

• Maintain security of all hotel assets and report any loss or damage to the Shift Leader.

• Comply with the Data Protection Act regarding the disclosure of information.

• Complete security patrols of the property each shift throughout the night as per the checklist.

Marriott International is an equal opportunity employer.

We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.

As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.

With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.


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