Night Manager
1 month ago
At Marriott International, we are committed to delivering exceptional hospitality experiences to our guests. As a Night Manager, you will play a critical role in ensuring the smooth operation of our hotel during the overnight shift.
Key Responsibilities:
• Monitor and ensure compliance with all hotel policies and procedures.
• Direct and assist overnight staff to ensure seamless service delivery.
• Manage guest tracking scores and employee opinion survey goals to ensure high levels of guest satisfaction.
• Review financial statements and sales reports to identify areas for cost reduction and program improvement.
• Assist in resolving guest issues and completing tasks.
Requirements:
• Previous Front Office experience is essential.
• Strong communication and problem-solving skills.
• Ability to work effectively in a fast-paced environment.
• Knowledge of Opera/Marsha and IT skills.
• High school diploma or equivalent, with 5 years' experience in the guest services, front desk, housekeeping, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major, with 3 years' experience in the guest services, front desk, housekeeping, or related professional area.
Marriott International is an equal opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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