Food and Beverage Operations Manager

4 weeks ago


Crawley, West Sussex, United Kingdom Copthorne Hotel London Gatwick Full time

The Copthorne Hotel London Gatwick is seeking a skilled Assistant Food and Beverage Manager to collaborate with management in maintaining a high standard of customer service at all times.

Key Responsibilities:
  • Organizing and planning all Food & Beverage operations on a daily basis to ensure smooth departmental functioning.
  • Leading and training the Food & Beverage team to deliver exceptional customer service.
  • Effective communication within the management team and attending meetings as required.
  • Working within budgeted guidelines for Food and Payroll, and ensuring effective planning and forecasting of F & B activities.
  • Participating in Duty Management shifts as needed.
  • Achieving Food & Beverage Key Performance Indicators.
Essential Skills:
  • Proven strong people management experience within Food & Beverage operations.
  • Attentive and professional customer service skills, with a commitment to leading by example.
  • An experienced individual with a track record of controlling costs, such as payroll and stocks.
  • A motivational person who is passionate about developing, coaching, and nurturing the team.
  • Ability to work evenings and weekends due to the nature of the role.

We offer a comprehensive benefits package, including:

  • Pension Plan
  • Meals Provided on Duty
  • Employee Discounted Accommodation
  • Employee Discount on Food & Beverage and Hotel Restaurants
  • Friends and Family, (discounted) Accommodation Rate
  • Length of Service related holiday scheme
  • Long Service Awards
  • Employee of the Month / Year
  • Recommend a Friend Scheme
  • Free Car Parking

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom.

Job Types: Full-time, Permanent



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