Assistant Food and Beverage Manager

3 weeks ago


Crawley, West Sussex, United Kingdom Copthorne Hotel Effingham Gatwick Full time

The Copthorne Hotel London Gatwick is seeking a talented Food and Beverage Manager to work closely with management to ensure a high standard of customer service is maintained at all times.

Key Responsibilities Include:

  • Planning and organisation of all Food & Beverage operations on a daily basis to ensure the smooth running of the department
  • Managing and training the Food & Beverage team to deliver outstanding customer service
  • Communicating effectively within the management team and attending meetings, as required
  • Promptly responding to guest feedback and resolving to a satisfactory outcome
  • Work within budgeted guidelines in relation to Food and Payroll and ensure effective planning and forecasting of F & B activities
  • Drive upsells and sales to maximize budgeted revenue
  • Participating in Duty Management shifts, as required
  • Achieving Food & Beverage Key Performance Indicators

As Food and Beverage Manager the essential skills required:

  • Proven strong people management experience within Food & Beverage operations
  • Attentive, professional and courteous service
  • Ability to work under pressure and meet deadlines
  • Excellent communication and interpersonal skills
  • Ability to train and develop staff
  • Knowledge of food and beverage operations and procedures
  • Ability to maintain high standards of customer service


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