Relief Team Lead

5 days ago

London, Greater London, United Kingdom Little Vegas Full time

**Job Summary:**

We are seeking a highly motivated and experienced Relief Supervisor to join our team at Little Vegas. As a Relief Supervisor, you will play a crucial role in ensuring the delivery of exceptional customer service and leading a team to achieve our business objectives.

**Key Responsibilities:**

  • Lead and motivate a team of staff to deliver outstanding customer service and achieve sales targets.
  • Ensure that all operational procedures are followed and that the casino floor is maintained to the highest standards.
  • Monitor and control cash handling and stock management procedures.
  • Provide support and guidance to staff members to ensure they have the necessary skills and knowledge to perform their roles effectively.
  • Contribute to the development and implementation of new ideas and initiatives to improve customer service and business performance.

**Requirements:**

  • At least 18 years of age.
  • Flexibility to work mornings, evenings, weekends, and bank holidays.
  • Willingness to undergo a DBS background check.

**Benefits:**

  • Competitive pay with the opportunity for paid overtime.

**About Us:**

Little Vegas is a dynamic and rapidly growing chain of casino slots, committed to delivering unparalleled customer service and forging a brand synonymous with excellence. We are passionate about creating an exceptional experience for our customers and providing opportunities for our team members to grow and develop their careers.

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