Strategic Partnership Development Manager

5 days ago

Edinburgh, Edinburgh, United Kingdom SGN Full time

At SGN, we're at the forefront of pioneering research and development in the journey toward a net-zero energy system.

We're looking for an experienced Communities and Partnerships Director to join our team. This is a competitive role with a salary of around £60,000 - £80,000 per annum, depending on experience.

As a Communities and Partnerships Director, you will support the implementation of SGN's vulnerable customer strategy, continually enhancing our service provisions for customers in vulnerable situations.

This role involves creating and managing valuable relationships and effective engagement to deliver impactful partnerships in SGN's network areas. You will focus on bringing measurable benefits to those most vulnerable while making a broader positive impact to our community by helping those in need use energy safely, efficiently, and affordably.

Key Responsibilities:
  • Develop new partnerships that deliver meaningful outcomes for vulnerable customers and adhere to the Vulnerability and Carbon Monoxide Allowance Governance criteria.
  • Support the implementation of initiatives across the business that help customer-facing teams 'never walk away from a customer in need' via training and a referral network of trusted partners.
  • Support stakeholder engagement activities linked to SGN's Social Impact and Vulnerability programme, including taking opportunities to talk at conferences and industry events to foster collaboration and sharing best practice.
  • Support the delivery of the Vulnerability and Carbon Monoxide Allowance Annual Reporting requirements and Annual Showcase demonstrating how SGN are delivering against our Business Plan commitments.
Requirements:
  • Strong relationship management skills with an ability to influence and create value through partnership.
  • Drive to deliver great customer and partner experience, working well with people to deliver sector-leading performance.
  • Hold a valid UK driving licence.

If you require any accommodations or support during the application process, please feel free to reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.

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