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Senior CRM Marketing Manager

2 months ago


Manchester, United Kingdom Forward Role Careers Full time

Job Title: Senior CRM Executive

Job Type: Full-time

Location: Manchester or Leeds office

Job Reference: N/A

Job Description:

Company Overview:

Forward Role Careers is a leading recruitment agency specializing in professional services. We are working with a B2C professional services business to recruit a Senior CRM Executive.

Job Summary:

We are seeking an experienced Senior CRM Executive to join our client's CRM team. The successful candidate will be responsible for planning, building, segmenting, testing, and deploying end-to-end CRM campaigns. The role will involve line management of a CRM Assistant and working closely with the CRM Manager.

Key Responsibilities:

  • Plan, build, segment, test, and deploy end-to-end CRM campaigns to drive business growth and customer engagement.
  • Develop and implement automation and workflow solutions to streamline CRM processes.
  • Integrate data from various sources to create a unified customer view.
  • Design and execute email nurturing campaigns to convert leads into customers.
  • Conduct A/B testing to ensure campaign optimization and maximum ROI.
  • Provide regular analysis and reporting on campaign performance to inform business decisions.

Requirements:

  • Proven experience in a CRM Marketing role, with a strong understanding of CRM tools and marketing automation.
  • Excellent communication and leadership skills, with the ability to manage a CRM Assistant.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Good attention to detail and ability to work in a fast-paced environment.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

How to Apply:

If you are a motivated and experienced CRM professional looking for a new challenge, please submit your application, including your CV and a cover letter, to Forward Role Careers.