Customer Experience Agent

1 day ago


Hessle and Hill Top, United Kingdom Rockfield Specialist Recruitment Full time

Rockfield Specialist Recruitment is seeking a Customer Experience Agent to join their team, providing exceptional customer service and technical support to clients.

About the Role

This is a fantastic opportunity to work with a growing company, delivering high-quality support services to clients across various industries.

Key Responsibilities

Your key responsibilities as a Customer Experience Agent will include:

  • Responding to customer enquiries and resolving technical issues in a timely and efficient manner.
  • Fulfilling support duties to ensure customer satisfaction and meet service level agreements.
  • Collaborating with internal teams to resolve complex technical issues.

We estimate the salary for this position to be around £22,000 - £32,000 per annum, depending on experience.

Requirements

To succeed in this role, you will need:

  • A strong understanding of IT systems and software.
  • Excellent communication and problem-solving skills.
  • Experience working in a customer-facing role.

As a valued member of the Rockfield Specialist Recruitment team, you can expect a competitive salary, opportunities for professional growth and development, and a dynamic and supportive work environment.



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