Experience Supervisor

3 weeks ago


London, Greater London, United Kingdom Melia White House Hotel Full time

The Meli White House Hotel Experience

We are seeking a dedicated Guest Experience Supervisor to support the Guest Experience Manager in delivering exceptional service to our guests.

Key Responsibilities:
  • Supervise day-to-day operations of the Guest Experience team, ensuring guests' needs are met with excellence and attention to detail.
  • Act as a point of contact for guest concerns, handling complaints effectively and working closely with the Guest Experience Manager and other departments to resolve issues promptly.
  • Greet and acknowledge all guests immediately upon arrival, ensuring a warm and welcoming atmosphere.

Salary: Up to £28,780 + Service Charge and Additional benefits below

Company Overview: At Meli White House Hotel, we offer a boundless path for growth and development. Immerse yourself in a journey that will take you to work in various countries and be part of our extensive global family.



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