Desktop Support Specialist

5 days ago


East Liverpool, Ohio, United Kingdom Henderson Scott Full time
Job Title: Desktop Support Specialist

We are seeking an experienced Desktop Support Specialist to join our team at Henderson Scott in Liverpool. This is a fantastic opportunity for a tech-savvy individual to work with clients, supporting and troubleshooting technical issues.

Key Responsibilities:

  • Offer support to customers via telephone and tickets.
  • Troubleshoot and resolve hardware and software issues.
  • Collaborate with teams to deliver smooth IT implementations.
  • Provide exceptional customer support and technical advice.

Requirements:

  • Solid experience in desktop implementations (Windows/macOS).
  • Proficiency in troubleshooting hardware/software.
  • Knowledge of Active Directory, Office 365, and cloud solutions.
  • Experience with supporting and administering Networks.

Benefits:

  • A competitive contract package including salary £25k-£28k DOE.
  • Hybrid working arrangement.
  • Ongoing career development opportunities and training.

This role requires an urgent fill, so we encourage you to apply ASAP if you have the relevant skills.



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