IT Infrastructure Specialist

1 month ago


East Liverpool, Ohio, United Kingdom The Granite Group Full time

About the Role

We are seeking a skilled IT Infrastructure Specialist to join our team at The Granite Group. This is an exciting opportunity for a talented individual to work with our developing IT Team, providing technical support and expertise in infrastructure solutions.

Key Responsibilities

  • Provide 3rd Line BAU technical support to the business and Desktop support function and escalated tickets.
  • Work with Senior Infrastructure Engineers, Project team, and external technical resource to provide technical expertise for secure, scalable, and performant Infrastructure solutions.
  • Participate in the design, deployment, and implementation of infrastructure technologies.
  • Collaborate with peers to deliver cost-effective solutions aligned with the IT strategy and roadmap while implementing appropriate control mechanisms.

Requirements

  • 1-2 years' experience in a similar role in a similar-sized organisation, across a broad variety of infrastructure disciplines and technologies, supported by a background in IT support.
  • Previous involvement in the implementation of infrastructure solutions.
  • Awareness of web application development techniques and tools.
  • Ability to articulate IT issues to non-IT people.
  • Working knowledge of ITIL.
  • Certification or working experience across several infrastructure technologies including LAN, WAN, DNS & Wi-Fi, Server architecture, Storage solutions, Cloud computing platform, principals, and services, Perimeter Security, Microsoft & Linux Operating Systems, Microsoft SQL Server, VOIP & SIP, Telephony, Contact centres, Backup, Recovery & Replication, Virtualisation solutions, Office 365 Platform, Security Controls & Standards along with Cyber Security Awareness.

What We Offer

  • Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
  • Additional Buy & Sell Holidays
  • Company Sick Pay Scheme
  • Company Paid Maternity & Paternity Leave
  • Generous Company Pension Scheme
  • A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP)
  • A wide network of mental health first aiders.
  • Fresh fruit Deliveries twice a week
  • £250 Refer a friend bonus
  • Cycle to work scheme
  • Free eye test vouchers and a contribution towards the frames
  • Regular Employment Engagement including ongoing competitions with fantastic prizes
  • Charity fundraising events

Salary Range: Up to £45,000 DOE, dependent on experience.



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