Telecommunications Specialist

21 hours ago


East Liverpool, Ohio, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

Liverpool University Hospitals NHS Foundation Trust is seeking a skilled Telecommunications Specialist to join its busy network team supporting the Royal and Broadgreen Hospital networks. This role requires working as part of a team to support voice and data networks, with an estimated salary range of £35,000 - £45,000 per annum.

About the Role

As a Telecommunications Specialist, you will be responsible for managing and resolving primarily 3rd line incidents assigned to the Network Team in accordance with the Incident Management process. These incidents are complex and require specialist knowledge, which may involve prolonged analysis and interpretation of complex data and/or statistical reports to determine the root cause and provide adequate steps to resolve the problem.

This role also involves providing support in the operational management, implementation, and maintenance of voice and data communication networks within the appropriate networks team assisting in the provision of continuous and acceptable service to all end users. Additionally, you will be responsible for delivering cabling requirements to provide long term resilient infrastructures capable of supporting the joint needs for data and telecoms.

The successful candidate will have relevant first degree or equivalent, hold or be working toward the CCNA (Cisco Certified Network Associate) or equivalent technical qualification or equivalent experience, and ITIL Foundation certification. Experience in providing Network/Telecoms Support and using Microsoft Office applications, ECDL qualified, and working in the NHS are also essential.

Key Responsibilities
  • Manage and resolve primarily 3rd line incidents assigned to the Network Team in accordance with the Incident Management process.
  • Provide support in the operational management, implementation, and maintenance of voice and data communication networks.
  • Deliver cabling requirements to provide long term resilient infrastructures.
  • Provide specialist technical advice to other staff within Digital Services.


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