Technical Support Specialist

4 weeks ago


Manchester, United Kingdom Red Bud Regional Hospital Full time

About the Role

We are seeking a skilled Technical Support Specialist to join our team at Unilock Ltd. This individual will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities

  • Respond to customer inquiries and resolve technical issues in a timely and professional manner.
  • Provide product support and troubleshooting services to clients.
  • Collaborate with internal teams to resolve complex technical issues.
  • Document and maintain technical knowledge base articles.
  • Stay up-to-date with product knowledge and technical advancements.

Requirements

  • 3-5+ years of experience in a technical support role.
  • Strong technical knowledge and problem-solving skills.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

What We Offer

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

About Unilock Ltd

Unilock Ltd is a leading provider of innovative software solutions. We are committed to delivering exceptional customer service and supporting our clients in achieving their goals.



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