Technical Support Specialist
1 month ago
LT Harper - Cyber Security Recruitment is seeking a skilled Technical Support Specialist to join their team. As a Technical Support Specialist, you will be responsible for providing operational desktop and systems support, diagnosing and troubleshooting technical issues, and researching and identifying solutions to end-user software and hardware issues.
Key Responsibilities:
Provide operational desktop and systems support
Diagnose and troubleshoot technical issues
Research and identify solutions to end-user software and hardware issues
Requirements:
Experience within technical support roles
Familiarity with advanced principles and adoption of ITIL
Good understanding of computer systems, mobile devices, and other tech products
Experienced working with and improving Windows Server technologies (Windows 10, Office 365, MS Azure)
Experienced working with and improving Microsoft Enterprise Services (Active Directory, Exchange Server, Configuration Manager SQL Servers etc)
About the Role:
This is an excellent opportunity for a Technical Support Specialist to join a leading housing association and gain more exposure, learn new tools, and stay at the forefront of tech. The successful candidate will have the opportunity to work with a small but mighty team and progress their career in a supportive environment.
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