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Store Operations Manager

2 months ago


Ashford, Kent, United Kingdom Levi Strauss Full time
Job Title: Store Operations Manager

As a Store Operations Manager at Levi Strauss & Co., you will play a vital role in driving sales performance and delivering exceptional customer experiences. You will be responsible for leading a team of sales associates and supporting the management team in achieving key performance indicators (KPIs) and implementing profit opportunities.

Key Responsibilities:
  1. Support and deputise the management team in delivering KPIs and implementing profit opportunities.
  2. Implement individual, daily and weekly sales targets for the store team to improve store performance.
  3. Monitor KPIs and team performance through running reports and updating the management team.
  4. Assist with store operations such as stock management, payroll, admin, and rota.
  5. Assist with the customers' journey by offering exceptional 1-2-1 service and ensuring the customer comes first.
  6. Inspire, motivate, and develop the team through training, coaching, and product knowledge.

Our Ideal Candidate:
  1. Passionate about the brand and living our values.
  2. Strong customer service skills and experience in efficiently managing a team.
  3. A good track record of developing and growing your team.
  4. Experience in working to and driving KPIs and sales targets within retail as well as a good understanding of store operations.

What We Offer:
As part of LS&Co., you will be entitled to some incredible benefits, a competitive salary, and the opportunity to work for an iconic brand. You will also have the opportunity to develop the skills needed for your future career at Levi Strauss & Co. So if you're a lover of all things denim and think this role is for you, please submit your application today.