Customer Service Operations Director
3 weeks ago
About the Role: We are seeking an experienced Customer Service Operations Director to join our team at Recruitment Helpline. As a key member of our leadership team, you will be responsible for overseeing and improving customer service operations, ensuring that the team delivers exceptional service to clients.
Key Responsibilities: The successful candidate will lead, mentor, and manage the customer service team, providing guidance and support. They will also set performance goals, conduct regular performance evaluations, and manage staffing needs.
Benefits: In addition to a competitive salary of £35,000 per annum, we offer a comprehensive benefits package, including company pension contributions and 31 days holiday entitlement (including bank holidays).
Requirements: To be considered for this role, you will need a minimum of 3-5 years of experience in customer service, with at least 2 years in a supervisory or managerial role. You should possess strong leadership and people management skills, excellent communication and interpersonal skills, and the ability to handle difficult or escalated customer situations calmly and professionally.
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Customer Service Director
2 weeks ago
Bridgwater, Somerset, United Kingdom Recruitment Helpline Ltd Full timeWe are seeking a skilled Customer Service Director to lead our team in providing exceptional service to clients. Located in Bridgwater, Somerset, this role offers a competitive salary of £32,000 - £35,000 per annum.About the RoleThe Customer Service Director will oversee customer service operations, ensuring timely and effective resolution of customer...
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Customer Service Director
6 days ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeJob Title: Customer Service DirectorLocation: Full time, flexible to work from home and office in Bridgwater. A hybrid working arrangement is a must.Contract: 14-month fixed term maternity cover contract.The successful candidate will be responsible for managing the customer care team during a period of maternity leave. As a Customer Service Director, you...
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Retail Customer Service Director
4 weeks ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeJob Title: Retail Customer Service DirectorAbout Us:At Job Solutions Ltd, we are seeking a highly skilled and experienced Retail Customer Service Director to join our team in Bridgwater, Somerset.Job Description:The successful candidate will be responsible for managing the customer care team, ensuring excellent customer service standards are maintained...
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Customer Service Director in Retail
3 weeks ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeCustomer Service Director in RetailJob Solutions Ltd is seeking an experienced Customer Service Director in Retail to lead our customer service team and drive business growth.The successful candidate will have a proven track record of delivering exceptional customer experiences and improving customer satisfaction.Key Responsibilities:Develop and implement...
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Customer Service Director
4 weeks ago
Bridgwater, Somerset, United Kingdom CV-Library Full timeJob SummaryWe are seeking a highly skilled Customer Service Manager to join our team at Recruitment Helpline.This is an excellent opportunity for an experienced professional to oversee and improve customer service operations, ensuring that the team delivers exceptional service to clients.
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Customer Service Director
3 weeks ago
Bridgwater, Somerset, United Kingdom TOPPS TILES Careers Full timeWe're seeking a skilled and motivated individual to fill the role of Deputy Store Manager at Topps Tiles. In this position, you'll have the opportunity to drive sales and profitability, while developing a small team and delivering outstanding customer service.Your key responsibilities will include:Coaching and developing team membersMaintaining store...
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Customer Service Manager
3 weeks ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeAbout the RoleThis is a permanent, full-time position with a salary estimate of £35,000-£45,000 per annum, depending on experience. The role involves managing a team, recruiting, coaching, and mentoring staff, as well as developing sales strategies and improving customer satisfaction.Key responsibilities include:Recruiting, training, and developing...
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Sales and Customer Care Director
3 weeks ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeJob DescriptionWe are seeking a Sales and Customer Care Director to join our team at Job Solutions Ltd. The successful candidate will be responsible for leading a team of Customer Service Advisors in achieving sales targets and providing exceptional customer service.The ideal candidate will have strong analytical skills, a good level of professional and...
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Customer Service Operations Manager
3 weeks ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeJob Description:Job Solutions Ltd is seeking a talented Customer Service Operations Manager to cover maternity leave. This role involves leading customer care operations, providing support to colleagues, and ensuring exceptional customer service. The ideal candidate will have a strong background in customer service, excellent communication skills, and the...
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Sales and Customer Experience Director
3 weeks ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeRole Overview: We are seeking a highly skilled and experienced Retail Customer Care Manager to join our team at Job Solutions Ltd. As a key member of our Customer Care department, you will be responsible for leading a team of Customer Service Advisors to deliver exceptional customer experiences and drive sales growth.The successful candidate will possess...
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Customer Service Operations Manager
3 weeks ago
Bridgwater, Somerset, United Kingdom Recruitment Helpline Full timeAbout the Role">The Senior Customer Experience Lead is responsible for driving and improving customer service operations, ensuring exceptional service delivery to clients. This involves managing a team of customer service representatives, analysing service metrics, and implementing strategies to enhance overall customer satisfaction.Key Duties:Leadership &...
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Extra Care Service Director
2 weeks ago
Bridgwater, Somerset, United Kingdom Austin Fraser Full timeJob Title: Extra Care Service DirectorJoin Austin Fraser in this exciting opportunity to lead the management of our Extra Care and Independent Living Services.Key AccountabilitiesStrategic Leadership: Provide visionary leadership to drive service excellence and innovation.Service Improvement: Identify opportunities to enhance service delivery, quality, and...
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Retail Customer Care Director
2 weeks ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeJob OverviewWe are seeking an experienced Retail Customer Care Director to join our team at Job Solutions Ltd in Bridgwater, Somerset. This is a permanent, full-time role that requires a proven leader with excellent communication skills.Estimated Salary: £45,000 - £55,000 per annum, depending on experience.Key ResponsibilitiesRecruit, coach, mentor, and...
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Financial Operations Director
4 weeks ago
Bridgwater, Somerset, United Kingdom Wise Employment Full timeJob Opportunity: Financial Operations DirectorWe are seeking an accomplished Financial Operations Director to lead our financial operations at Wise Employment. This is an excellent opportunity to take your career to the next level and make a lasting impact on our organization.About the PositionThe successful candidate will be responsible for overseeing...
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Healthcare Operations Director
3 weeks ago
Bridgwater, Somerset, United Kingdom ASDA Full time**Job Title:** Healthcare Operations DirectorWe're seeking a motivated Healthcare Operations Director to lead our Pharmacy Practice Team at ASDA. With your expertise in delivering exceptional patient experiences, you'll drive our mission to make a real difference in the community through primary care services.Key Responsibilities:Drive Pharmacy-related...
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Customer Service Manager
4 weeks ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeEstimated Salary: £35,000 - £45,000 per annumRetail Customer Care Managers play a vital role in managing teams of Customer Service Advisors who drive sales and handle administrative tasks. This position requires strong leadership skills to maintain efficiency, review processes, and continually improve department performance. The successful candidate will...
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Director of Finance and Operations
3 weeks ago
Bridgwater, Somerset, United Kingdom Wise Employment Full timeWe are seeking a highly skilled Director of Finance and Operations to join our team at Wise Employment. In this role, you will be responsible for managing financial operations, as well as overseeing the implementation of financial policies and procedures.The successful candidate will have a strong background in finance and operations, with experience in...
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Customer Service Director
4 weeks ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeJob SummaryThe role of the Maternity Cover Manager is to provide exceptional customer care in a fast-paced environment. Job Solutions Ltd are assisting our client with this temporary position, requiring a skilled professional to work full-time until the probation period is completed, then transitioning to a hybrid schedule with 3 days in the office and 2...
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Customer Service Team Lead
3 weeks ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeJob OverviewWe are seeking an experienced Customer Service Team Lead to join our team at Job Solutions Ltd. As a key member of our Management team, you will be responsible for leading a team of Customer Service Advisors in achieving sales targets and providing exceptional customer service.The ideal candidate will have proven leadership skills, excellent...
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Service Delivery Director
6 days ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeRole Overview:Job Solutions Ltd is seeking a highly skilled Customer Care Manager to join their team on a temporary basis. This 14-month fixed term contract will provide an excellent opportunity for the right candidate to make a significant impact in a dynamic and professional environment.Salary: The estimated salary for this role is £48,000 - £58,000 per...