Client Success Expert

4 weeks ago


London, Greater London, United Kingdom Starling Bank Limited Full time

Do you have a passion for delivering exceptional customer experiences? As a Service Delivery Analyst at Starling Bank Limited, you will be responsible for providing top-notch support to our clients and internal teams. Your skills and expertise will enable us to achieve our mission of making banking easier, faster, and more enjoyable for everyone.

Key responsibilities include:

  1. Responding to and resolving client queries and support requests in a timely and professional manner.
  2. Collaborating with internal teams to resolve complex issues and improve service delivery.
  3. Analyzing service desk data to identify trends and areas for improvement.

We are offering a salary of £48,000 - £55,000 per annum, depending on experience, plus benefits including generous family-friendly policies, incentives, and access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships.



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