IT Operations Manager

2 weeks ago


Woking, Surrey, United Kingdom Nanotek Ltd Full time
Job Title: IT Helpdesk and Operations Manager

At Nanotek Ltd, we are seeking an experienced IT Helpdesk and Operations Manager to join our team. The successful candidate will be responsible for managing our IT helpdesk and operations, ensuring seamless delivery of services to our clients.

Key Responsibilities:
  • Manage our IT helpdesk, providing technical support to clients and resolving issues in a timely manner.
  • Oversee the day-to-day operations of our IT infrastructure, ensuring optimal performance and efficiency.
  • Collaborate with our managed service provider to deliver high-quality services to our clients.
  • Develop and implement strategies to improve IT service delivery and customer satisfaction.
  • Manage and maintain our IT systems, including Windows Server, Active Directory, Microsoft Exchange, and Cloud infrastructure.
Requirements:
  • Proven experience in IT helpdesk and operations management.
  • Strong technical skills, including Windows Server, Active Directory, Microsoft Exchange, and Cloud computing.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

We offer a competitive salary of 50-60K p.a. and a dynamic work environment. If you are a motivated and experienced IT professional looking for a new challenge, please submit your application.


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