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Sales Operations Manager

3 months ago


Woking, Surrey, United Kingdom McLaren Full time
Job Title: Sales Operations Manager

The Sales Operations Specialist is the central point of contact between commercial operations and our retailers in market. You will be responsible for achieving vehicle revenue and generating daily cash flow within your region by managing all vehicle sales and invoicing.

Key Responsibilities:
  • Reporting to the Commercial Operations Manager, you will operate and manage key business stakeholders (internally and externally) across the business, including senior and executive management.
  • Achieve monthly vehicle wholesale and revenue targets within specific regions.
  • Manage daily cash generation and cash flow through vehicle invoicing and payment collection.
  • Provide industry-leading customer service to our Retailers, Regions, and wider business to ensure end-to-end sales processes are effectively managed within service level agreements.
  • Manage McLaren Special Operations content within order deadlines, providing production with a consistent supply of buildable and saleable vehicles.
  • Manage MSO bespoke customer requests via retailers and ensure all requests are signed off in a timely manner to meet vehicle production and wholesale forecast.
  • Complete commercial documentation.
  • Manage vehicle export and import commercial processes for markets in your region.
  • Manage non-standard orders, including direct sales, factory collections, VIP, shareholder, and affinity partner sales.
  • Manage new dealer and market setup for Sales Ordering and Revenue Recognition processes within your region.
  • Implement and develop SAP systems within sales operations.

Requirements:

  • An automotive operational background is desirable.
  • Previous experience of delivering a monthly wholesale target.
  • Previous experience of international commercial operations.
  • Previous experience of Product Management and Pricing.
  • Previous experience of Business Systems, including SAP.
  • A natural love for and curiosity about cars and the automotive market.

About McLaren:

McLaren Automotive commits to equal opportunity for all. Diversity, Equality, and Inclusion is at the heart of our impact; it drives our innovation and enables us to truly create something special.