Hotel Operations Manager

1 month ago


Woking, Surrey, United Kingdom Hilton Worldwide, Inc. Full time

Unlock your potential with Hilton Worldwide, Inc. as a Hotel Operations Manager in Woking.

A new career path awaits

  • We are looking for an experienced professional to oversee Conference and Banqueting operations, ensuring exceptional guest service and department targets are met.

About the role

  • Manage all aspects of Conference and Banqueting operations to deliver outstanding results.
  • Maintain high levels of customer satisfaction and ensure brand standards are consistently met.
  • Evaluate guest feedback and propose continuous improvement initiatives.
  • Optimize sales and control costs while identifying areas for action.
  • Set achievable budgets and goals, providing effective leadership to the Conference and Banquet teams.

Requirements

  • Strong knowledge of hotel/leisure/service sector.
  • Record of success in Conference and Beverage management, delivering profit, controlling costs, and building customer loyalty.
  • Exceptional communication and leadership skills to create a winning team.

Salary: £38,000 - £45,000 per annum (dependent on experience)


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