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Operations Manager

2 months ago

Woking, Surrey, United Kingdom Freedom Leisure Full time
About the Role

We are seeking an experienced and skilled Operations Manager to join our Senior Management Team at Pool In The Park in Woking, working for Freedom Leisure, one of the fastest growing and successful leisure and cultural trusts in the UK.

The successful candidate will be responsible for leading on health and safety, facility management, cleaning, and quality management of the whole centre, as well as taking a lead on the management of the poolside operation, including the staff team.

This is an excellent opportunity for a motivated and organized individual to join our team and contribute to the overall direction of the centre.

Key Responsibilities
  • Manage health and safety, facility management, cleaning, and quality management of the whole centre
  • Lead on the management of the poolside operation, including the staff team
  • Contribute to the overall direction of the centre
  • Manage a number of priorities at the same time
  • Build, lead, and motivate staff
  • Deliver on tight deadlines under pressure
Requirements
  • Strong people management skills
  • Experience of problem solving, organizational, customer service, and staff management
  • An understanding of identifying staff training and development requirements and identifying development opportunities
  • A high awareness of industry developments, new initiatives, trends, and research
  • Commercial awareness which translates into contributing to a successful and financially viable operation
  • A passion for the industry demonstrated through continuous professional development
  • Good computer skills and understanding including Microsoft Word, Excel, PowerPoint, and Outlook
  • Team orientated approach, able to work across organization boundaries and demonstrate interest and be supportive of the work of staff and colleagues
  • Excellent time management skills - able to deal with a number of priorities at once
  • Good communication skills
  • To be able to work flexibly with a level of autonomy and decision-making confidence
Benefits
  • My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits
  • Discounted staff membership (including family members)
  • Incremental holidays
  • 24/7 Employee Assistance Programme - 24/7 confidential, independent, and professional counselling
  • Company pension
  • Various insurance and saving schemes
  • Financial advice
  • Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only, depending on earnings)
About Freedom Leisure

We are a not-for-profit leisure trust with a strong purpose and commitment to support our local communities and hard-to-reach groups encouraging them to become more active, contributing to improved lives.

We have a strong focus on providing fun and welcoming sessions to support the whole community to be active, both within our leisure centres and in the local community.

We are driven to deliver high-quality services and events that make a positive impact in our local communities.