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Community Operations Manager

1 month ago

Woking, Surrey, United Kingdom Star Pubs Leased & Tenancy Full time

The Crown & Anchor is a riverside pub that offers a unique opportunity for an experienced operator to develop a well thought through 80/20 food & drink offer.

About the Pub

This beautiful English riverside pub has a restaurant and letting rooms, making it an ideal destination for visitors and locals alike. With its stunning location and array of amenities, the Crown & Anchor has the potential to become a thriving community hub.

The pub benefits from being in an area of around 10,815 adults within a 20-minute walk, providing a strong foundation for growth and development.

Job Overview

We are seeking an exceptional Community Operations Manager to lead our team and drive the success of the Crown & Anchor. As a key member of our operations team, you will be responsible for developing and implementing strategies to increase trade, improve customer satisfaction, and enhance the overall customer experience.

The successful candidate will have extensive experience in a destination food outlet within a hospitality business, with a clear vision for their food & drinks menu, marketing strategy, and entertainment offer. They will be able to create a memorable experience for customers and drive revenue growth.

Key Responsibilities
  • Develop and implement strategies to increase trade and improve customer satisfaction
  • Lead the team to deliver exceptional customer experiences
  • Create a memorable experience for customers through food, drinks, and entertainment offerings
  • Drive revenue growth through effective marketing and sales strategies
  • Manage day-to-day operations, including staff management, inventory control, and financial management
About Us

Star Pubs Leased & Tenancy is a leading operator of pubs across the UK. We pride ourselves on offering our tenants a supportive and collaborative environment, allowing them to grow and succeed in their roles.

What We Offer

We offer a competitive salary of £45,000 per annum, plus benefits and opportunities for career advancement. Our tenanted pubs offer a range of benefits, including access to training and development programs, marketing support, and financial assistance.

In addition, we provide ongoing support and guidance to help our tenants achieve their goals and maximize their profits. With our expertise and resources, you will be equipped to succeed and thrive in your role as Community Operations Manager at the Crown & Anchor.

Estimates

Estimated Total Ingoing Costs: £30,004

Estimated Minimum Ingoing Costs: £11,213

Annual Rent: £32,554

Estimated Annual Turnover: £445,289

Deposit: £8,139

Estimated Fixtures & Fittings Value: £13,365

Estimated Stock Valuation: £5,000

Estimated Working Capital: £3,500