Retail Operations Manager

23 hours ago


Woking, Surrey, United Kingdom Foundation Recruitment Full time
About the Role

As a key member of our operations team, you will be responsible for ensuring the smooth running of our retail estate in the UK. This client-facing role involves collaborating with tenants to ensure operational compliance and addressing maintenance concerns.

We are seeking an experienced Assistant Operations Manager to join our team, supporting the Centre Managers and Head of Operations in delivering exceptional standards across health and safety, technical operations, and contract management.

This is an exciting opportunity to develop skills in property and facilities management within a vibrant retail environment. You will lead on health, safety, fire, and environmental audits while supporting wider risk assessments.

The salary for this role is up to £45,000, which includes a wide range of benefits and perks.

You will have the opportunity to:

  • Develop skills in property and facilities management within a dynamic retail environment.
  • Lead compliance and sustainability initiatives, driving meaningful operational improvements.
  • Build relationships with stakeholders, including landlords, clients, and service partners.
  • Play an active role in budget planning, contract oversight, and redevelopment projects.

The ideal candidate will have:

  • Experience in managing people and contracts within a property management environment.
  • Knowledge of health and safety protocols, with certifications such as ISOH/NEBOSH preferred.
  • Technical skills, including MEP, life safety, and ICT infrastructure.
  • Strong communication skills with the ability to foster relationships at all levels.


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