Helpdesk Operations Manager
6 hours ago
We are looking for a highly skilled Helpdesk Operations Manager to join our team at Resourcing Group. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our building maintenance services.
The ideal candidate will have 2 years of experience working in an operations centre of a building maintenance contract, with knowledge of national housing schedules and rates. You will also possess excellent communication and leadership skills, with the ability to train and develop a small team of administrators.
Your primary responsibility will be to ensure that all job information is recorded accurately onto our clients' job management systems, and that the right information is issued to tradesmen. You will also be required to assist with training, coaching, and developing the team, as well as managing conflict and issues that may arise.
You will work closely with our contract team to ensure that all office staff are providing excellent customer service, and will be responsible for highlighting any issues or trends to supervisors and the contract manager.
Key responsibilities include:
- Ensuring the end-to-end process of delivering perfect repairs for customers
- Assisting with training, coaching, and developing administrators
- Managing conflict and issues within the team
The salary for this role is £30,160 per annum, plus a range of benefits including 31 days annual leave, a flexible leave scheme, and a defined contribution pension scheme.
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Helpdesk Operations Manager
18 hours ago
Woking, Surrey, United Kingdom The Workshop Full timeThe Workshop is seeking a skilled Helpdesk Operations Manager to join their team in providing responsive maintenance and void property works for the local Council.This role requires a flexible approach and drive to meet client Key Performance Indicators (KPIs). As a key member of the customer support team, you will have primary responsibility ensuring the...
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Helpdesk Operations Manager
21 hours ago
Woking, Surrey, United Kingdom Resourcing Group Full time £30,160Resourcing Group, a dynamic regional company, is seeking an experienced Helpdesk Operations Manager to join their team. Based in Woking, the successful candidate will work on a full-time, permanent basis and receive a competitive salary of £30,160.The ideal candidate will have 2 years of experience working in an Operations Centre of a Building Maintenance...
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Helpdesk Operations Manager
24 hours ago
Woking, Surrey, United Kingdom The Workshop Full timeWe are looking for a highly skilled Helpdesk Supervisor to join our team at The Workshop. This is an exciting opportunity to work in a call centre environment, driving the delivery of responsive maintenance and void property works for the local Council.The successful candidate will have a flexible approach, a drive to meet client KPIs and excellent...
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Helpdesk Operations Manager
17 hours ago
Woking, Surrey, United Kingdom 360 Resourcing Full timeJob OverviewWe are seeking a skilled Maintenance Helpdesk Supervisorto join our client's dynamic regional team.This is an exciting opportunity for a reliable and experienced professional to develop their skills in a full-time, permanent position based in Woking.The successful candidate will receive a competitive salary of £30,160 and excellent...
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Helpdesk Operations Supervisor
17 hours ago
Woking, Surrey, United Kingdom Mountjoy Full timeAbout the JobWe are seeking a reliable and skilled Maintenance Helpdesk Supervisor to join our team in Woking. You will work on a full-time, permanent basis and be responsible for ensuring the right information is being recorded onto our job management systems.Job Requirements:Good geographical understanding of the Woking area, including main highways, best...
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Woking Helpdesk Manager
22 hours ago
Woking, Surrey, United Kingdom 360 Resourcing Full timeAbout the RoleWe are seeking an experienced Maintenance Helpdesk Supervisor to join our client's team. Based in Woking, this full-time position involves supervising maintenance operations and ensuring smooth service delivery. A competitive salary of £30,160 is on offer, along with a range of benefits.Competitive salary: £30,160Excellent benefits...
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Helpdesk Operations Coordinator
4 weeks ago
Woking, Surrey, United Kingdom Mountjoy Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Helpdesk Operations Coordinator to join our dynamic team at Mountjoy. This permanent position is ideal for an individual looking to advance their career in a thriving and supportive work environment.Job SummaryThe successful candidate will support the contract as a first point of contact,...
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Maintenance Helpdesk Lead
17 hours ago
Woking, Surrey, United Kingdom CV-Library Full timeWe are seeking a highly skilled Maintenance Helpdesk Lead to join our dynamic team at Mountjoy, a leading construction and maintenance company. Based in Woking, you will work on a full-time, permanent basis and receive a competitive salary of £30,160.In this role, you will be responsible for managing a small team of Administrators, providing training and...
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Maintenance Helpdesk Support Coordinator
1 day ago
Woking, Surrey, United Kingdom The Workshop Full timeWe are looking for an experienced Maintenance Helpdesk Support Coordinator to join our team at The Workshop. In this role, you will be responsible for providing first-line support to clients regarding maintenance requests.You will have a strong understanding of maintenance operations and excellent communication skills to handle complex queries and issues....
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Helpdesk Administrator Weekend Shift
3 weeks ago
Woking, Surrey, United Kingdom ION Full timeAbout the JobThis role offers an exciting opportunity to join the EMEA Technical Support team at ION, providing expert assistance to customers across various markets. As a Helpdesk Administrator on weekend shifts, you will work closely with the Service Desk to resolve customer issues efficiently.Main tasks include:Investigating customer complaints and...
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Facilities Operations Supervisor
23 hours ago
Woking, Surrey, United Kingdom 360 Resourcing Full timeOpportunity OverviewA great opportunity has become available for a skilled Maintenance Helpdesk Supervisor to join a dynamic regional company. Based in Woking, this full-time, permanent role involves supervising maintenance operations and providing exceptional customer service. The successful candidate will receive a competitive salary of £30,160 and enjoy...
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Facilities Service Management Expert
24 hours ago
Woking, Surrey, United Kingdom 360 Resourcing Full timeAbout This OpportunityWe are recruiting a skilled Maintenance Helpdesk Supervisorto join a dynamic regional company based in Woking.This is an exciting opportunity for a reliable and experienced professional to work in a full-time, permanent position and receive a competitive salary of £30,160 and excellent benefits.Company Overview:The role involves...
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Woking Maintenance Supervisor
8 hours ago
Woking, Surrey, United Kingdom 360 Resourcing Full timeAre you a motivated and organised individual looking for a new challenge? We are seeking a Maintenance Helpdesk Supervisor to join our team at 360 Resourcing, based in Woking.">About the Job">In this role, you will oversee the maintenance helpdesk, ensuring that all technical issues are resolved promptly and efficiently. You will also manage a team of...
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Maintenance Helpdesk Team Lead
17 hours ago
Woking, Surrey, United Kingdom Resourcing Group Full time £30,160A competitive salary of £30,160 per annum is available for this role. The ideal candidate will have a strong background in operations management and experience working in a call centre environment.The company offers a range of benefits, including 31 days annual leave rising to 36 days with length of service, a flexible scheme to buy or sell up to 5 days of...
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Maintenance Team Lead
17 hours ago
Woking, Surrey, United Kingdom Mountjoy Full timeAbout the RoleThis is a fantastic opportunity for a highly skilled Maintenance Helpdesk Supervisor to join Mountjoy's dynamic team. As part of our regional company, you will be based in Woking and work on a full-time, permanent basis.Key Responsibilities:Assist with training, coaching, and developing Administrators to follow the correct process, highlighting...
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Operations Manager
3 weeks ago
Woking, Surrey, United Kingdom Acosta Full timeJob OverviewWe are seeking a highly skilled and dedicated Operations Manager to join our team at Acosta. As an Operations Manager, you will play a key role in ensuring the smooth operation of our administrative processes.Key ResponsibilitiesDaily download and management of retailer sales dataAccurate maintenance of master data management in line with...
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Building Maintenance Supervisor Position
18 hours ago
Woking, Surrey, United Kingdom Resourcing Group Full time £30,160We are seeking an experienced Maintenance Helpdesk Supervisor to join our team. In return for your skills and expertise, we offer a competitive salary of £30,160 per annum and a range of benefits.You will be working in a dynamic and supportive workplace, where you will have the opportunity to develop your skills and advance your career. As part of our team,...
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Service Desk Team Lead
18 hours ago
Woking, Surrey, United Kingdom The Workshop Full timeThe Workshop is seeking an experienced Service Desk Team Lead - Maintenance to lead our maintenance helpdesk team. As a key member of our team, you will be responsible for ensuring that all maintenance requests are handled efficiently and effectively.You will have a proven track record of delivering excellent customer service and a strong understanding of...
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Site Operations Manager
2 months ago
Woking, Surrey, United Kingdom beBee Professionals Full time £35,000 - £55,000As a Site Operations Manager at beBee Professionals, you will be responsible for overseeing the day-to-day operations of our construction projects in the UK. This includes managing subcontractors and site staff, ensuring all work is carried out safely and efficiently.Key Responsibilities:Manage site operations, including subcontractors and site staff.Liaise...
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Culinary Operations Manager
23 hours ago
Woking, Surrey, United Kingdom Compass Group UK Full timeWe are seeking an experienced Culinary Operations Manager to oversee the efficiency of all in-unit catering operations for CH&CO on a full-time basis.The ideal candidate will be passionate about great-tasting food and exceptional customer service, with a minimum of two years of catering experience and NVQ Level 1 & 2 or City & Guilds 706/1 and 2...