Maintenance Team Lead

11 hours ago


Woking, Surrey, United Kingdom Mountjoy Full time
About the Role

This is a fantastic opportunity for a highly skilled Maintenance Helpdesk Supervisor to join Mountjoy's dynamic team. As part of our regional company, you will be based in Woking and work on a full-time, permanent basis.

Key Responsibilities:
  • Assist with training, coaching, and developing Administrators to follow the correct process, highlighting trends or issues as they occur to improve the process.
  • Use manual measures and demand sheets to understand service performance, identifying trends or issues to feed back to the team.
  • Manage conflict, issues, and poor performance of your team to achieve a positive outcome for the company and contract.

With a competitive salary of £30,160, you will receive excellent benefits, including 31 days annual leave rising to 36 days with length of service, flexible leave scheme, and more.

The ideal candidate will have 2 years' experience working in an Operations Centre of a Building Maintenance Contract, knowledge of National Housing Schedule of Rates, and GCSE or equivalent qualification in Maths and English.


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