Data Operations Manager: Mastering the CRM

4 weeks ago


London, Greater London, United Kingdom Parkinson's UK Full time

About Parkinson's UK

We're a leading charity dedicated to supporting people affected by Parkinson's. Our mission is to improve care, enhance quality of life, and ultimately find a cure for this debilitating condition.

Job Description

We're seeking an experienced Data Operations Manager to oversee the effective management of our Raiser's Edge CRM platform. This role involves managing campaign selections, data imports, and contributing to our long-term CRM strategy of migrating to Salesforce Non-Profit Cloud.

You'll be responsible for:

  • Combining technical expertise with planning, resourcing, and stakeholder management.
  • Managing and supporting data imports from third-party suppliers.
  • Ensuring timely data extraction and supply for marketing campaigns.
  • Developing and improving data management processes.
  • Leveraging the PUK Data Quality platform to enhance data quality.
  • Identifying and addressing data quality issues at source.

Requirements

To succeed in this role, you'll need:

  • Hands-on experience in data lifecycle management.
  • Knowledge of CRM data flows and data governance principles.
  • Excellent communication and stakeholder engagement skills.
  • A keen eye for detail and accuracy.
  • An appetite to learn and develop new skills as we migrate to new platforms.

What We Offer

In return for your expertise, we offer a competitive salary of £55,000 - £65,000 per annum, depending on experience. You'll also enjoy flexible working hours and the opportunity to work from home three days a week. Please note that you'll be required to cover your own travel expenses to the office.



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