Customer Service Specialist

2 months ago


Sutton Coldfield, Birmingham, United Kingdom beBee Professionals Full time £20,000 - £25,000

We are seeking a Customer Service Specialist to join our retail team in Sutton Coldfield, United Kingdom.

Responsibilities:

  • Provide exceptional customer service to ensure a positive shopping experience.
  • Assist customers with product selection and provide product knowledge and advice.
  • Operate the cash register and handle transactions efficiently.
  • Maintain the store's visual presentation and stock levels to ensure a positive shopping experience.
  • Assist with stock replenishment and inventory checks to ensure accurate stock levels.
  • Ensure a clean and tidy store environment to maintain a positive image.
  • Meet or exceed sales targets set by the store management to drive business growth.

Requirements:

  • Previous experience in retail or customer service is desirable.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Friendly, approachable, and customer-oriented attitude.
  • Flexibility to work weekends, evenings, and holidays.
  • Basic IT skills for till and stock management systems.

Benefits:

  • Competitive hourly wage and sales incentives.
  • Employee discounts on store products.
  • Training and development opportunities to grow within the company.
  • Friendly and supportive team environment.
  • Flexible working hours.


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