Customer Service Specialist
2 months ago
We are seeking a Customer Service Specialist to join our retail team in Sutton Coldfield, United Kingdom.
Responsibilities:
- Provide exceptional customer service to ensure a positive shopping experience.
- Assist customers with product selection and provide product knowledge and advice.
- Operate the cash register and handle transactions efficiently.
- Maintain the store's visual presentation and stock levels to ensure a positive shopping experience.
- Assist with stock replenishment and inventory checks to ensure accurate stock levels.
- Ensure a clean and tidy store environment to maintain a positive image.
- Meet or exceed sales targets set by the store management to drive business growth.
Requirements:
- Previous experience in retail or customer service is desirable.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Friendly, approachable, and customer-oriented attitude.
- Flexibility to work weekends, evenings, and holidays.
- Basic IT skills for till and stock management systems.
Benefits:
- Competitive hourly wage and sales incentives.
- Employee discounts on store products.
- Training and development opportunities to grow within the company.
- Friendly and supportive team environment.
- Flexible working hours.
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