Customer Service Ambassador

3 days ago


Sutton Coldfield, Birmingham, United Kingdom James Hardie Full time

Unlock your potential in a dynamic environment at James Hardie Europe GmbH.

We are the global market leader in fiber gypsum and fiber cement solutions, driving innovation in lean manufacturing, demand creation, and strategic growth.

As a Customer Service Advisor, you will play a vital role in our success story, combining creative spirit with global market leadership.

Key Responsibilities:

  • Process orders and logistics through SAP
  • Manage enquiries from partners and end-users via phone and email
  • Maintain customer and master data for national and international partners
  • Address customer complaints and credit notes
  • Serve as a liaison for our UK sales team and central functions
  • Perform department-related tasks or projects as required

Requirements:

  • Commercial apprenticeship with professional experience in an office setting
  • Confidence in using SAP R/3 and MS Office
  • Self-motivation and a 'get-things-done' mentality
  • A friendly, winning, and confident manner

What We Offer:

  • A dynamic work environment in a global growth company
  • Continuous individual development opportunities
  • The freedom to participate in processes and projects
  • Variety of benefits, including learning tools

We value diversity and are interested in people with different backgrounds and perspectives. Come and be part of our team, driving innovation and growth at James Hardie Europe GmbH.



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