Customer Service Assistant

4 days ago


Sutton Coldfield, Birmingham, United Kingdom Williams & Co. Full time
Job Title: Customer Service Assistant

We are looking for a dedicated individual to join our team as a Customer Service Assistant at Williams & Co. As a key member of our branch, you will be responsible for serving customers on the trade counter and over the phone, undertaking deliveries, and assisting with duties in the warehouse.

Key Responsibilities:
  • Serving customers on the trade counter
  • Processing quotes
  • Maintaining the branch and warehouse
  • Receiving and storing incoming goods
  • Picking orders and carrying out deliveries

Requirements:
  • Excellent customer service skills
  • Good communication skills
  • A flexible approach to duties and tasks
  • An enthusiastic team player
  • A full UK driving licence

Benefits:
  • A salary of up to £26,000 per annum
  • A 40-hour working week
  • 33 days annual leave
  • Training and development opportunities
  • Private medical insurance
  • Discounted shopping platform
  • Discounted gym membership
  • A contributory pension scheme


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