Customer Service Representative

2 days ago


Sutton Coldfield, Birmingham, United Kingdom Randstad Full time
Job Title: Customer Service Representative

We are seeking a skilled Customer Service Representative to join our team in Sutton. As a key member of our field team, you will be responsible for delivering exceptional customer service and driving business growth.

Salary: £13.85 per hour, with potential for mileage reimbursement at 0.45p per mile

About the Role

This is a temporary position with a minimum duration of 3 months. You will work on a part-time basis, typically Monday to Friday with occasional Saturdays. The role involves driving to various locations in the area, conducting surveys, and interacting with customers.

To succeed in this role, you must have a valid UK driving license, owned car, and be willing to travel up to 40 miles. A DBS check and business car insurance may also be required.

Key Skills and Qualifications
  • Excellent verbal communication skills and the ability to persuade reluctant respondents to participate in surveys
  • Self-disciplined, self-motivated, and able to work independently with minimal supervision
  • Proficient in using laptops and smartphones to receive, view, and input information
  • Organized with well-developed planning skills
Benefits
  • Mileage reimbursement at 0.45p per mile
  • Meal breaks provided (1 meal per 5 hours, 2 meals per 10 hours)


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