Customer Service Coordinator

3 weeks ago


Leicester, Leicester, United Kingdom Pertemps Bond Full time

Job Title: Service Co-ordinator

Salary: 28,000-31,000

Location: Leicester

Type: Full-Time Monday-Friday

We're seeking an experienced Service Co-ordinator to join our dynamic team at Pertemps Bond. As a key member of our team, you will play a crucial role in ensuring the smooth handling of customer orders, from start to finish.

Key Responsibilities:

  • Accurately enter and process customer orders
  • Verify product availability and work with the warehouse team
  • Track orders and coordinate with logistics for timely shipments
  • Resolve any order discrepancies or customer queries
  • Ensure data integrity in our system and provide regular updates to clients
  • Communicate with Sales Management and Sales Representatives to resolve customer issues

Requirements:

  • Excellent attention to detail and strong organizational skills
  • Ability to work efficiently in a fast-paced environment
  • Strong communication skills to interact with customers and internal teams
  • Familiarity with order processing software
  • Previous experience in a similar role as order processor

What We Offer:

  • Competitive salary and benefits
  • Opportunity for growth and development within the company
  • A supportive and collaborative work culture

Please note that relevant experience is essential for this role.



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