Customer Service Coordinator
3 weeks ago
Job Title: Service Co-ordinator
Salary: 28,000-31,000
Location: Leicester
Type: Full-Time Monday-Friday
We're seeking an experienced Service Co-ordinator to join our dynamic team at Pertemps Bond. As a key member of our team, you will play a crucial role in ensuring the smooth handling of customer orders, from start to finish.
Key Responsibilities:
- Accurately enter and process customer orders
- Verify product availability and work with the warehouse team
- Track orders and coordinate with logistics for timely shipments
- Resolve any order discrepancies or customer queries
- Ensure data integrity in our system and provide regular updates to clients
- Communicate with Sales Management and Sales Representatives to resolve customer issues
Requirements:
- Excellent attention to detail and strong organizational skills
- Ability to work efficiently in a fast-paced environment
- Strong communication skills to interact with customers and internal teams
- Familiarity with order processing software
- Previous experience in a similar role as order processor
What We Offer:
- Competitive salary and benefits
- Opportunity for growth and development within the company
- A supportive and collaborative work culture
Please note that relevant experience is essential for this role.
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