Operations Quality Manager

18 hours ago


Chelmsford, Essex, United Kingdom Freight Personnel Full time
Operations Quality Manager

At Freight Personnel, we are seeking an experienced Operations Quality Manager to oversee the quality and customer satisfaction of our parcel delivery services. This role is pivotal in maintaining high standards and ensuring timely and accurate deliveries meet customer expectations.

Key Responsibilities:
  • Maintain a thorough understanding of company policies and procedures related to quality and customer service.
  • Collaborate with cross-functional teams to identify and implement quality improvements.

Requirements:
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Strong analytical and technical skills.

Estimated Salary: $73,000 per year.

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