Quality Manager Professional

14 hours ago


Chelmsford, Essex, United Kingdom Freight Personnel Full time

About Freight Personnel
Freight Personnel is a growing cross border e-commerce logistics specialist. We pride ourselves in making a difference to our customers and being a step above the competition in quality, care and attention.

Job Description
We are seeking an experienced Quality Manager Professional to join our friendly team. The ideal candidate will have excellent communication skills, be proactive and results-driven with a strong passion for providing best-in-class service.

Key Responsibilities
- Monitor 100% of customer parcels throughout the delivery process
- Collaborate with the team to identify areas for improvement and implement changes
- Develop and maintain quality control processes to ensure high-quality services
- Provide exceptional customer service and resolve any issues promptly

Requirements
- 2+ years of experience in a similar role or industry
- Strong knowledge of quality control processes and procedures
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
- Proficiency in MS Office and Google Suite

Benefits
- Competitive salary: $65,000 - $80,000 per annum
- Comprehensive health insurance plan
- Paid time off and holidays
- Opportunities for professional growth and development

Location
Freight Personnel operates globally, with opportunities available in various locations. Please note that the salary range is approximate and may vary depending on location and experience.



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