Technical Support Specialist

1 month ago


Lisburn, United Kingdom HAYS Specialist Recruitment Full time
About the Role

We are seeking a highly skilled Technical Support Engineer to join our team at Hays Specialist Recruitment. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.

Key Responsibilities
  • Administer, troubleshoot, and resolve system issues promptly
  • Lead and assist staff members during installation, planning, and procurement
  • Mentor junior team members with 3-5 years' experience in a relevant technical role
  • Proficiency in Server Hardware, Microsoft Hyper-V & Windows Server environment
  • Strong understanding of networking principles and troubleshooting, including Firewalls, VPN, Switches, Routers, TCP/IP, DNS, and DHCP
  • Comprehensive knowledge of Microsoft 365, including Email, Security, MFA, and applications like SharePoint, OneDrive, and Teams
  • Strong interpersonal communication skills with a customer-focused attitude
  • Have a clean Driving licence, as the role will involve visits to client sites
What You'll Get in Return

We offer a competitive salary ranging from £25k to £30k depending on experience, a permanent role with a comprehensive benefits package including a pension, overtime payments, and career development opportunities through courses and on-site training.



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