IT Support Specialist

3 weeks ago


Lisburn, United Kingdom Decora Blind Systems Ltd Full time

Job Summary

We are seeking a highly skilled and experienced IT Support Specialist to join our team at Decora Blind Systems Ltd. As a key member of our IT department, you will be responsible for providing exceptional technical support to our end-users, ensuring that they have a seamless and productive experience with our IT systems.

Main Responsibilities

  • Provide 1st and 2nd line technical support to end-users, escalating issues to 3rd line as required.
  • Record and resolve all incidents to the customer's satisfaction, using approved methods, tools, and procedures.
  • Identify common and recurring Service Desk issues and implement solutions.
  • Contribute to a robust technical knowledge database, including escalation paths, guides to temporary fixes, solutions, and workarounds for known errors or problems.
  • Administer user accounts and security within our Active Directory/Azure/M365 environment and business systems.
  • Manage, support, and install user-based IT services, including desktop hardware and software.

Requirements

  • At least 2 years recent relevant experience in a busy IT Service Desk role.
  • Experience of installing, configuring, and troubleshooting user hardware and software issues.
  • Experience in managing user setup in an Active Directory/Azure/M365 tenant environment.
  • Excellent analytical and problem-solving skills.
  • Aptitude and willingness to rapidly learn new technologies.

What We Offer

  • Flexitime
  • Group Life Assurance
  • Pension Fund
  • Parking

  • IT Support Specialist

    3 weeks ago


    Lisburn, United Kingdom REED Specialist Recruitment Full time

    Job Title: IT Support SpecialistJob Summary:We are seeking an experienced IT Support Specialist to join our team at REED Specialist Recruitment. As an IT Support Specialist, you will be responsible for providing technical expertise and guidance to our clients, ensuring that their IT systems are running smoothly and efficiently.Key Responsibilities:* Provide...


  • Lisburn, United Kingdom HAYS Specialist Recruitment Full time

    Job Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at Hays Specialist Recruitment. As a Technical Support Specialist, you will be responsible for providing first and second-level technical support to our clients. Your expertise will be crucial in maintaining our reputation for excellence.Duties:*...


  • Lisburn, United Kingdom HAYS Specialist Recruitment Full time

    Job Title: Technical Support SpecialistAbout the Role:We are seeking a skilled Technical Support Specialist to join our team at Hays Specialist Recruitment. As a Technical Support Specialist, you will be responsible for providing first and second-level technical support to our clients. Your expertise will be crucial in maintaining our reputation for...

  • IT Support Specialist

    4 weeks ago


    Lisburn, United Kingdom REED Specialist Recruitment Full time

    IT Support Engineer Job DescriptionWe are seeking an experienced IT Support Engineer to provide technical expertise and guidance to our clients at REED Specialist Recruitment.Provide 1st and 2nd line IT support to clients, including remote and on-site supportDeploy hardware and software, and provide technical expertise and guidanceWork with our team to...

  • IT Support Specialist

    4 weeks ago


    Lisburn, United Kingdom REED Specialist Recruitment Full time

    IT Support Engineer Job DescriptionWe are seeking an experienced IT Support Engineer to join our team at REED Specialist Recruitment. As a key member of our IT team, you will be responsible for providing technical support and guidance to our clients.Key Responsibilities:Provide 1st and 2nd line technical support to clientsDeploy hardware and software...

  • IT Support Specialist

    4 weeks ago


    Lisburn, United Kingdom REED Specialist Recruitment Full time

    IT Support Engineer Job DescriptionWe are seeking an experienced IT Support Engineer to join our team at REED Specialist Recruitment. As a key member of our team, you will be responsible for providing technical expertise and guidance to our clients, ensuring that their IT systems are running smoothly and efficiently.Provide 1st and 2nd line IT support to...

  • IT Support Specialist

    1 month ago


    Lisburn, United Kingdom REED Specialist Recruitment Full time

    IT Support Engineer Job DescriptionWe are seeking an experienced IT Support Engineer to join our team at REED Specialist Recruitment. As a key member of our team, you will be responsible for providing technical expertise and guidance to our clients, ensuring that their IT systems are running smoothly and efficiently.Key Responsibilities:Provide 1st and 2nd...

  • IT Support Specialist

    1 month ago


    Lisburn, United Kingdom REED Specialist Recruitment Full time

    IT Support Engineer Job DescriptionWe are seeking an experienced IT Support Engineer to join our team at REED Specialist Recruitment. As a key member of our team, you will be responsible for providing technical expertise and guidance to our clients, ensuring that their IT systems are running smoothly and efficiently.Key Responsibilities:Provide 1st and 2nd...

  • IT Support Specialist

    4 weeks ago


    Lisburn, United Kingdom REED Specialist Recruitment Full time

    IT Support Engineer Job DescriptionWe are seeking an experienced IT Support Engineer to join our team at REED Specialist Recruitment. As a key member of our team, you will be responsible for providing technical expertise and guidance to our clients, ensuring that their IT systems are running smoothly and efficiently.Provide 1st and 2nd line IT support to...

  • IT Support Specialist

    3 weeks ago


    Lisburn, United Kingdom REED Specialist Recruitment Full time

    IT Support Engineer Job DescriptionWe are seeking an experienced IT Support Engineer to join our team at REED Specialist Recruitment. As an IT Support Engineer, you will be responsible for providing technical expertise and guidance to our clients, ensuring that their IT systems are running smoothly and efficiently.Key Responsibilities:Provide 1st and 2nd...


  • Lisburn, United Kingdom HAYS Specialist Recruitment Full time

    About the RoleWe are seeking a skilled IT Support Specialist to join our team at Hays Specialist Recruitment Limited. As a key member of our Managed Service Provider, you will provide first and second-level technical support to our clients in the transport, legal, and manufacturing sectors.Key ResponsibilitiesAdminister, troubleshoot, and resolve system...


  • Lisburn, United Kingdom HAYS Specialist Recruitment Full time

    About the RoleWe are seeking a highly skilled Technical Support Engineer to join our team at Hays Specialist Recruitment. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.Key ResponsibilitiesAdminister, troubleshoot, and resolve system issues promptlyLead and assist staff members during...


  • Lisburn, United Kingdom HAYS Specialist Recruitment Full time

    Job Title: Technical Support EngineerAre you a skilled IT professional looking for a new challenge? We have an exciting opportunity for a Technical Support Engineer to join our team at Hays Specialist Recruitment.About the Role:We are seeking a highly motivated and experienced Technical Support Engineer to provide first and second-level technical support to...


  • Lisburn, United Kingdom HAYS Specialist Recruitment Full time

    Job Title: Technical Support EngineerAre you a skilled IT professional looking for a new challenge? We have an exciting opportunity for a Technical Support Engineer to join our team at Hays Specialist Recruitment.About the Role:We are seeking a highly motivated and experienced Technical Support Engineer to provide first and second-level technical support to...

  • IT Support Specialist

    4 weeks ago


    Lisburn, United Kingdom REED Specialist Recruitment Full time

    We are seeking an experienced IT Support Engineer to join our client's team in Lisburn. This is a full-time, on-site role that involves providing technical expertise and guidance as part of a dynamic team. The successful candidate will be responsible for the deployment of hardware and software, as well as providing 1st and 2nd line IT support. Key...


  • Lisburn, United Kingdom HAYS Specialist Recruitment Full time

    Our client is a leading utilities company that are seeking to appoint an experienced Purchase Ledger Accounts Assistant to join their growing finance team. This is a great opportunity to join a supportive finance team and increase your skill set. The Role: Processing of purchase invoices and credit notes. Supplier statement reconciliations. Bank and cash...


  • Lisburn, United Kingdom Quality Care Services Limited Full time

    Job SummaryWe are seeking a compassionate and caring individual to join our team as a Care Support Specialist. As a Care Support Specialist, you will play a vital role in supporting our clients to live safe and supported lives in their own homes.Key ResponsibilitiesAs a Care Support Specialist, your key responsibilities will include:Providing personal care...


  • Lisburn, United Kingdom Brook Street Full time

    Administrative Support SpecialistThis is an exciting opportunity for a skilled Administrative Support Specialist to join our clients within the healthcare sector in a full-time role. The position offers a fantastic opportunity initially for a 6-month period with the possibility of extension.Key Responsibilities:• Undertake a range of admin support duties,...

  • IT Support Engineer

    1 month ago


    Lisburn, United Kingdom REED Specialist Recruitment Full time

    IT Support - Lisburn - Permanent - c£35,000 DOE REED Technology are delighted too represent an excellent MSP who due to continued growth are seeking to add an additional Support engineer too their team. Role Description This is a full-time on-site role. The Engineer will be responsible for the deployment of hardware & software, providing technical expertise...


  • Lisburn, United Kingdom Novax Recruitment Ltd Full time

    Project Support SpecialistNovax Recruitment Ltd is seeking a skilled Project Support Specialist to join their team. This is a contract with a scope for extension working full time hours.The job:To ensure compliance with all administration of project expenditure including monitoring and reporting of same, processing of all relevant documentation, required by...