IT Infrastructure Security Specialist
4 weeks ago
Job Title: Infrastructure Support Specialist
Job Summary:
We are seeking an experienced Infrastructure Support Specialist to join our team at PRM Distribution Ltd. As an Infrastructure Support Specialist, you will be responsible for ensuring the security and integrity of our IT infrastructure, as well as providing technical support and maintenance services.
Key Responsibilities:
- IT Infrastructure Security: Ensure the IT infrastructure, data, files, and applications are protected against known threats and attacks.
- Infrastructure Maintenance and Capacity Planning: Advise on proactive and preventative housekeeping of the IT infrastructure, undertake capacity planning, and ensure backup, failover, and recovery systems are maintained and tested.
- Incident, Problem Management and Support: Provide 3rd level technical support relating to technical issues and maintenance involving Microsoft's core business applications, Data Centre, and virtual environments built on Citrix, Microsoft, and VMware.
Requirements:
- Working knowledge and experience in core business applications such as Windows Server, Exchange, VMware, Microsoft 365, Citrix, and SQL Server.
- A sound understanding of basic business structures and processes.
- Minimum of 2 years' experience in a similar role.
Key Skills:
- Exceptional ability to provide technical support and resolve queries.
- In-depth knowledge of hardware and software.
- A technical, logical thought process.
- Excellent problem-solving and analytical skills.
- Strong verbal and written skills, proven ability to communicate with technical and non-technical staff.
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