E-Billing Inventory Support Specialist

1 month ago


Belfast, United Kingdom Baker & McKenzie Rechtsanwaltsgesellschaft mbH Full time
Job Description

The e-Billing Inventory Support Analyst will provide critical support to the In-Market and Center-based Q2C teams in identifying and promptly addressing e-billing rejections. The role involves monitoring centralized mailboxes, e-billing status reports, and other sources to identify and troubleshoot invoice rejections for resolution. The successful candidate will also record invoice rejections in ServiceNow and update matter maintenance as required.

This is a dynamic role that requires flexibility and adaptability. The successful candidate should be comfortable working in a fast-paced environment and have strong communication skills. This position offers an excellent opportunity to develop skills in inventory management, e-billing, and customer service.

Key Responsibilities:

  • Monitor centralized mailboxes and e-billing status reports to identify and troubleshoot invoice rejections
  • Record invoice rejections in ServiceNow
  • Update matter maintenance as required
  • Escalate deviations from standard processes and unresolved e-billing rejections to management
  • Prepare status reports and reconcile between different data sources
Requirements

To be successful in this role, you will need:

  1. Bachelor's degree in business administration, commerce, finance, or related courses
  2. Strong prior experience in an e-billing role
  3. Solid understanding of commonly used Legal eBilling Vendors
  4. Flexible schedule and ability to work reasonable shifts
Benefits

We offer a competitive salary, private health cover, income protection, life assurance, and a full employee assistance plan. Our Belfast Centre provides a supportive and inclusive work environment with opportunities for professional growth and development.

Salary: €45,000 - €55,000 per annum (dependent on experience)

Company Overview

Baker McKenzie is the world's leading law firm with offices all over the globe. Our Belfast Centre is home to over 400 colleagues in both legal and professional services.



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