Title 2: E-Billing Inventory and Support Expert
5 days ago
We are seeking an e-Billing Inventory Support Analyst to join our team, supporting In-Market and Center-based Q2C teams in identifying and resolving e-billing rejections and related activities.
The successful candidate will have a strong understanding of commonly used Legal eBilling Vendors and be able to work effectively in a fast-paced environment.
Key Responsibilities:
- Monitor centralized mailboxes, e-billing status reports, and other sources to identify and troubleshoot invoice rejections.
- Record invoice rejections in ServiceNow to route them to the responsible party.
- Update matter maintenance to the client's e-billing vendor systems as required.
- Evaluate deviations from standard processes and unresolved e-billing rejections and escalate them to management.
- Prepare status reports and reconcile between different data sources.
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