Hotel Service Director

2 weeks ago


Brent, United Kingdom Montcalm Mayfair Full time
Service Excellence

At Montcalm Marble Arch, we strive to deliver exceptional service standards to our guests. Our Food & Beverage Supervisor will play a crucial role in achieving this goal by leading, training, and supervising F&B Team members.

Key Responsibilities

The successful candidate will be responsible for:

  • Greeting all guests with a warm and welcoming demeanour.
  • Supervising daily operations of all F&B outlets.
  • Ensuring smooth service flow, timely order delivery, and high-quality guest experience.
Requirements

To succeed in this role, you should have:

  • A strong leadership and team management skills.
  • Excellent communication and guest service skills.
  • In-depth knowledge of food and beverage service, wine pairings, and menu offerings.
What We Offer

We offer a competitive salary of £45,000 per annum, plus benefits including:

  • A supportive, empowering team environment.
  • Benefits platform with various discounts.
  • 28 holidays including eight bank holidays, with more holidays after two-year service.


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