Hospitality Sales Professional
2 days ago
Company Overview
The Mayfair Hotel is a dynamic and innovative collection of hotels and restaurants, renowned for providing unforgettable experiences for our guests. As a Groups and Events Sales Executive, you will play a vital role in creating lasting memories for our clients while also driving your own career potential within a company that values integrity, ambition, and quality-driven excellence.
About the Role
This exciting opportunity offers a competitive salary of £35,000 per annum, plus benefits, including 28 days' holiday per year, complimentary meals, and preferential accommodation rates for yourself, family, and friends.
Key Responsibilities
- Support the Group Sales and Planning Team with all duties relating to groups and events.
- Prepare and issue contracts, ensuring seamless communication with clients.
- Attend groups meetings, addressing follow-up points promptly and efficiently.
- Follow up on non-arrival bookings, charging accordingly as necessary.
- Conduct site visits, confidently explaining hotel facilities and services.
Requirements
- Prior experience in a similar role within a 5-star hotel environment is essential.
- You must be confident in communicating with clients over the phone, email, and in person.
- A proven track record of delivering exceptional customer service is required.
- Strong IT skills and ability to learn new systems quickly are necessary.
- Ability to work under pressure in a high-volume environment is crucial.
Benefits
- Competitive salary (£35,000) and comprehensive benefits package.
- 28 days' holiday per year, increasing with long service.
- Complimentary hot meals, salad bar, and unlimited beverages provided daily.
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels.
- Preferential accommodation rates for hosts, their family, and friends.
- Access to a discount platform for popular stores and outlets.
- Auto-enrolment into our company pension scheme.
- Regular social events across all hotels.
- Annual company recognition events held in January each year.
- Wellbeing champions across our hotels.
- Access to our company doctor for medical appointments and occupational health support.
- Access to our online learning platform Edwardian Academy.
- Opportunities for promotion and a wide range of training programs to support your development.
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