Hospitality Sales Professional

2 days ago


Brent, Greater London, United Kingdom The Mayfair Hotel Full time

Company Overview

The Mayfair Hotel is a dynamic and innovative collection of hotels and restaurants, renowned for providing unforgettable experiences for our guests. As a Groups and Events Sales Executive, you will play a vital role in creating lasting memories for our clients while also driving your own career potential within a company that values integrity, ambition, and quality-driven excellence.

About the Role

This exciting opportunity offers a competitive salary of £35,000 per annum, plus benefits, including 28 days' holiday per year, complimentary meals, and preferential accommodation rates for yourself, family, and friends.

Key Responsibilities

  • Support the Group Sales and Planning Team with all duties relating to groups and events.
  • Prepare and issue contracts, ensuring seamless communication with clients.
  • Attend groups meetings, addressing follow-up points promptly and efficiently.
  • Follow up on non-arrival bookings, charging accordingly as necessary.
  • Conduct site visits, confidently explaining hotel facilities and services.

Requirements

  • Prior experience in a similar role within a 5-star hotel environment is essential.
  • You must be confident in communicating with clients over the phone, email, and in person.
  • A proven track record of delivering exceptional customer service is required.
  • Strong IT skills and ability to learn new systems quickly are necessary.
  • Ability to work under pressure in a high-volume environment is crucial.

Benefits

  • Competitive salary (£35,000) and comprehensive benefits package.
  • 28 days' holiday per year, increasing with long service.
  • Complimentary hot meals, salad bar, and unlimited beverages provided daily.
  • Recommend a Friend Scheme of up to £500 per friend recommended.
  • Annual complimentary night stays within our hotels.
  • Preferential accommodation rates for hosts, their family, and friends.
  • Access to a discount platform for popular stores and outlets.
  • Auto-enrolment into our company pension scheme.
  • Regular social events across all hotels.
  • Annual company recognition events held in January each year.
  • Wellbeing champions across our hotels.
  • Access to our company doctor for medical appointments and occupational health support.
  • Access to our online learning platform Edwardian Academy.
  • Opportunities for promotion and a wide range of training programs to support your development.


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