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Global Account Manager - EAP, UK Remote
Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities.
As a Fortune 5 business, we're one of the world's leading healthcare companies. We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals. With a continued record of growth and stability, we're on the constant lookout for fresh talent to join our expanding teams.
This is a full-time position with standard working hours of Monday to Friday from 9am to 5pm. Occasional after-work hours may be required to support operational needs so there is a need to be flexible.
Key Responsibilities:
- Strategic Account Management: Develop and maintain strategic relationships with key global clients. Understand their business needs and objectives to ensure alignment with our EAP and wellbeing services.
- Sales Planning and Execution: Develop comprehensive sales strategies that incorporate client insights and market analysis. Execute these strategies to achieve sales targets and expand our global footprint.
- Ownership of Budget and Retention: Be responsible for managing a multi-million dollar budget and ensuring client retention, with full accountability for meeting financial targets.
- Industry Expertise: Stay informed about industry trends, regulatory changes, and competitive activities. Utilize this knowledge to position our EAP services advantageously in the market.
Requirements:
- Previous experience in account management or sales, preferably within the EAP or related industries.
- Proven track record of managing global accounts and successfully managing large, complex accounts and achieving or exceeding sales and retention goals.
- Proven experience managing senior-level client relationships and high-profile accounts with significant financial responsibility.
- Strong understanding of the EAP and wellbeing market and the specific challenges faced by organizations in managing employee well-being.
- The ability to travel as needed to meet with clients and attend industry events.
- Regularly interacting with senior leadership at both the client and internal levels, requiring excellent communication and influence at the executive level.