Boutique Manager

2 days ago

London, Greater London, United Kingdom MODE SEARCH Ltd. Full time
Deputy Manager - Fine Jewellery and Timepiece Boutique

MODE SEARCH Ltd. is seeking a highly skilled Deputy Manager to oversee the boutique located within one of London's most prestigious department stores. This esteemed brand specialises in inspiring and distinctive designs, with a strong focus on bespoke services.

The successful candidate will report to the Area Manager and will be responsible for managing a team of sales professionals to aid in team development, sales, operational effectiveness, and training.

This role requires a manager with strong people management skills, as well as extensive luxury clientelling experience and knowledge in fine jewellery.

Key Responsibilities:
  • Responsible for the store turnover and achieving sales objectives
  • Ensures the development and strengthens the relationship with existing clients by encouraging appropriate actions and sales follow-up
  • Propose and develop business plans and new ideas to maximise relevant commercial opportunities available on the market
  • Implementing all brand and boutique policies, procedures, and guidelines
  • Leading the implementation and monitoring of action plans
  • Assisting the Boutique Manager in optimising boutique performance and profitability
  • Ensuring the day-to-day management, training, coaching, and motivation of the boutique team
  • Under the supervision of the Boutique Manager, evaluating individual performance and supporting personal development and talent development

Requirements:

  • A minimum of 2-5 years prior management experience and a background in luxury activities (retail or service)
  • Fluent in English, additional languages are preferred
  • Computer knowledge in Microsoft; knowledge of SAP is a plus

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